An effective communicator with excellent relationship building & interpersonal skills. 
Followed best practices of Service Now in developing and customizing Business Rules, Scripting (Includes UI Policies, Catalog Client Scripts and Client Scripts), Scheduled Jobs, Wizard panels and Wizard Clients scripts, Content item etc.Knowledge in using Glide Scripting for creating UI Action and business rules.Expertise in creating and maintaining Access Control Rules for securing and providing the right access to right person/role.Experience in creating scripts like Client Scripts, Catalog Client Scripts, UI scripts and UI Policies.Designing processes for Business / IT areas. Demonstrated Business focus by supporting sales, driving in Key Business Initiatives, heading Capability & Competency center for ITSM, mentoring colleagues.Experience in Writing Technical Design Document and converting Functional Specs to Technical Specs.Experience in developing applications Coordinated with the cross-functional teams and have an experience in OFF SHORE environment.Used JMS integration to fulfill this requirement, worked on Scheduled Jobs and Mid Server Script Includes to fulfill the requirements.
Servicenow script debugger not working full#
Experience in Application Architecture, Analysis, Technical Design, Development, Implementation, Performance Tuning, Testing, Configuration Management and Release/Build management in all stages of Full Software Development Life Cycle (SDLC) of software applications. Worked on Various Web Services Integrations using SOAP and REST. Excellent hands-on experience in Client and Server side Scripting. Experience in Integrating App Exchange Applications with Sales Force, Mass E-Mail Management, Application management using Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP). Involved in Data Integration and Migration with the existing Legacy systems using data loader. Experience in configuring Data Sources, Import Sets, SLA/OLA, LDAP and Transform maps. Extensive experience in activities related to SFDC Development like creating visual force page, and creating business logic using apex. Conceptual and strategically analytical with an ability to understand information system and thoroughly analyze and address business needs. Extensive experience in activities related to SFDC Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process. Experience in SaaS software configuration and development using Web Services and Simple Object Access Protocol, XML/RPC, and AJAX. Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. 
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients. Expertise in debugging and optimizing the performance of Client Scripts, Catalog Client Scripts, UI scripts and UI Policies. Expertise on creation of workflows for Service Catalog items in Service-Now. Experience in, Master ARSuite, AR Schema, Flashboards, Remedy EIE, Remedy Web Services, SLA Management. Good understanding of Remedy Mid-tier system, Web Services, Crystal Report. Good experience in Remedy (ARS 7.5, 7.x, 6.x, 5.x) Development and Administration. 
Proven experience in working with wide variety of ITIL tools like BMC Remedy and various Service Now modules, CMDB, ITIL tools, integrations within complex ITSM environment.Deep functional and technical knowledge of the Service Now platform as well as experience in delivering medium to large-scale Service Now implementations. Configured Applications using Service-Now tool used in ITIL Management.Around 8 years of Experience in Information Technology, 5 years of experience exclusively in Designing, customization, enhancing, workflow configuration, integrating and supporting Service - Now suite of products such as Incident Management, Problem Management, Change Management, Asset and Service Request management systems and 3 years of strong experience in REMEDY and JAVA development with great expertise in various frameworks.
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